51社区


Employee Phone System

Get Started with Microsoft Teams Phone!  

Talk your Way | Customize | How-to Resources Frequently Asked Questions

 

Microsoft Teams Phone is a secure, encrypted cloud-based calling solution that integrates with our existing Teams application. In addition to making normal Teams to Teams calls, now with advanced calling features, you can:

  • Call and receive landline and mobile phone calls. 
  • Dial using a simple dial pad or Search for contacts by name. 
  • Access voicemail from Teams, email, or Teams desk phone; and Customize your greeting.
  • Transfer calls, place them on hold, or even switch mid-call between devices.
  • And much more!

Talk Your Way 

  • Use the Teams application on your office computer and use your device's speaker and microphone or use your personal headphones (if compatible) or a VSU-issued headset, if requested
  • Use a Teams-certified desk phone, if requested
  • Use your smartphone, laptop, or tablet that has internet access and the Teams app installed

Optional Phone Hardware

Although you don't need a physical phone to use the Teams Phone system, departments can elect to use one of the following:

  •  (Mono/Stereo) -OR-
  •  for Faculty/Staff 
  •  for Student Employees (if needed)

Customize your Teams Phone Experience

Access Teams Calls Settings to modify options, such as voicemail, ringtones, notifications and more:
Desk Phone
• App Settings: On Home screen, tap Initials or Profile Image > tap Settings (App settings)
• Device Settings: Press the physical 51社区 button
  • TEAMS DESKTOP/WEB APP SETTINGS
    1. Click the … 3 dots at top of screen
    2. Select Settings
    • Tap Calls
    • Tap Notifications and activity
  • TEAMS MOBILE APP SETTINGS
    1. Tap Your Initials or Profile Image
    2. Tap Settings
  • How-to Resources

    Learn to use Teams Phone Calls Feature! And remember, most Calls functions can be enabled/disabled or modified by going to "Settings".

    Voicemail and Managing Calls
    Teams Phone on Other Devices
    Accessibility
    Desk Phone
    Security